Contact Us

Your experience as a Rimmer Bros customer is our top priority.
Our friendly Parts Advisors and Customer Service Staff are here to help!

Our UK based call centre operates during normal UK working hours (see below for opening times). If not contacting us by telephone, we do endeavour to clear all e-mails daily so you should always get a prompt answer to your enquiry.


Our Warehouse and Website remain fully functional. However, adjustments to our working methods is causing some delays in processing orders. We work hard to get the parts you need to you as soon as we can. Most of our suppliers are still operational, but many at reduced capacities, so some delays in supply are inevitable. We do however hold excellent stocks to maintain supply.

Our Shop & Sales Counter 

News: Click & Collect is here to stay!

Due to the popularity of this service, we have decided to make this a permanent feature of the Rimmer Bros service.
It is by far the most efficient method of ordering parts for collection and you can do so in complete safety. If you want to order parts and you need to collect them in person, please select this service. We now have two dedicated Click & Collect parking bays for you, right outside the showroom entrance, plus a bring to car service. We will email you when your order is ready to collect, usually within 60 minutes. Payment can be made upon collection via chip and pin. Please park in the Click & Collect marked bays, there is a phone number to call if you prefer to wait in your vehicle.

For Pre-Paid orders placed online or on the telephone, we need at least 2.5 hour’s notice prior to collection. This is to allow the order to be processed in our system, picked by our team and prepared for you. Please do not arrive early! If you are collecting an order and require further details, please call ahead (01522 568000).

We are also able to accommodate walk-in customers who have not pre-ordered however if you have a considerable list of parts required, please pre-order these online or on the phone using our 'Click & Collect' service. This will help prevent long waiting times for all customers. 

To place your order, make an enquiry or contact customer services: -

Rimmer Bros
Triumph House
Sleaford Road
Bracebridge Heath
Lincoln
LN4 2NA

Triumph Sales
Tel: +44(0)1522 568000 & select option
From USA Tel: 855-746-2767 Toll Free (During UK Office Hours)
Fax: +44(0)1522 567600
Email: sales@rimmerbros.com

Land Rover Sales
Tel: +44(0)1522 568000 & select option
From USA Tel: 855-746-2767 Toll Free (During UK Office Hours)
Fax: +44(0)1522 567600
Email: lrsales@rimmerbros.com (please include the vehicle VIN with all enquiries)

MG Rover Sales
Tel: +44(0)1522 568000 & select option
From USA Tel: 855-746-2767 Toll Free (During UK Office Hours)
Fax: +44(0)1522 567600
Email: mgrover@rimmerbros.com

Jaguar Sales
Tel: +44(0)1522 568000 & select option
From USA Tel: 855-746-2767 Toll Free (During UK Office Hours)
Fax: +44(0)1522 567600
Email: jaguar@rimmerbros.com

Customer Service
Tel: +44(0)1522 568000 & select option
From USA Tel: 855-746-2767 Toll Free (During UK Office Hours)
Fax: +44(0)1522 567600
Email: customer.services@rimmerbros.com

Trade Sales
Tel: +44(0)1522 567111
From USA Tel: 855-746-2767 Toll Free (During UK Office Hours)
Fax: +44(0)1522 567600
Email: trade@rimmerbros.com
Request Access to our Trade Portal: Here