review title:
Subject
Rimmer Customer Service is Superb!
By: Bob S.
Submitted: 03/08/2023
Did this item work well with your project? What vehicle type are you using this for?
I purchased a set of Securon belts in 2019. Never got around to installing them until recently. One belt worked fine while I was unable to get the second one working with numerous attemtps at adjustment and positioning. I contacted Rimmer to get some advice and long story short, they're replacing the belt at no charge for the product or shipping! I just got the shipping confirmation the same day I contacted them! Can't say enough good things about their customer service. I'm part of a large MG community and will make my experience known. Also want to say a big thank you to Emily Ingall who I've been communicating with and made this experience so positive!